Privacy Policy

Effective date: 10/Jul/2026

Chromatic Horizons ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit chromatichorizons.com, how we use it, and your choices.

Information we collect

  • Information you give us: your name, email address, shipping/billing address, phone number, and any message content when you place an order, fill out the contact or commission form, or sign up for our newsletter.

  • Payment information: card and payment details are collected and processed by our payment provider (Squarespace Payments / Stripe). We do not see or store your full card number.

  • Information collected automatically: when you visit the site we (and Squarespace, our hosting platform) collect standard analytics such as pages viewed, approximate location, device and browser type, and referring site, using cookies and similar technologies.

How we use your information

  • To process and fulfill your orders and commissions, and communicate with you about them.

  • To respond to your inquiries.

  • To send newsletters and studio updates, if you've opted in (you can unsubscribe anytime via the link in any email).

  • To operate, secure, and improve our website.

  • To comply with legal and tax obligations.

Cookies
We use cookies for essential site functionality and for analytics. You can manage non-essential cookies through the cookie banner on our site or your browser settings.

How we share information
We do not sell your personal information. We share it only with service providers who help us run the business — our website host (Squarespace), payment processor, email/newsletter tools, and shipping carriers — and only as needed to provide their service, or when required by law.

Data retention & security
We keep your information only as long as needed for the purposes above and to meet legal requirements, and we use reasonable measures to protect it. No method of transmission over the internet is 100% secure.

Your rights
You may request to access, correct, or delete your personal information, or opt out of marketing emails, by contacting us. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.

Children's privacy
Our site is not directed to children under 16, and we do not knowingly collect their information.

Changes to this policy
We may update this policy from time to time; the updated version will be posted here with a revised effective date.

Contact
Questions? Email us at chromatic.horizons2024@gmail.com.